Collection and Retention of Information
When you visit us, whether to request services or simply to become better acquainted with ThinkingAhead’s various offerings, we may ask you to provide certain information about yourself, including your name, email address, and phone number, and your resume (which contains a significant number of personally identifiable information). We (or qualified contractors/vendors on our behalf) may automatically collect some non-personally identifiable computer information regarding your use of our web sites, such as the type of computer operating system you are using (such as Windows 10, Mac OS, etc.) and web browser that you are using (such as Internet Explorer, Safari, etc.), as well as information regarding your Internet service provider, IP address, and the frequency with which you visit various parts of our web sites.
We may also request your username and email address if you submit a form through the “Contact Us” portion of our web site so that we may respond to the inquiry. We collect the name, email address, and email content for the sole purpose of responding directly on a onetime basis to a specific inquiry. We may retain this information for customer service purposes.
When you have interest in our services and request ThinkingAhead engage with you, we may ask you to provide certain information about yourself to facilitate these services. This information may include your first and last name, e-mail address, mailing address, telephone number, job history, as well as other pertinent personally-identifiable information directly related to fulfilling the required service.
ThinkingAhead may, from time to time, offer forums or the ability to comment through some of our web sites. If you post personally identifiable information on a forum, you should be aware that such information could be read, collected or used by other users. We are not responsible for any personally identifiable information you choose to publish through such forums.
We may disclose information where we are required to do so by law, for example, in response to a court order or a subpoena. To the extent permitted by applicable law, we also may disclose personally identifiable information in response to a law enforcement agency’s request or if we feel that such disclosure may prevent the instigation of a crime, facilitate an investigation related to public safety, protect the security or integrity of our web site(s) and networks, and/or enable us to take precautions against liability, misuse or unauthorized use.
Opt Out of Communications
ThinkingAhead may use your personally identifiable information (email address, telephone number, etc.) to fulfill requested services and/or follow up with you as is deemed necessary. The information we collect is shared only as necessary with recruiters or administrators who assist in providing support for our internal operations. We also may use this information to notify you of future opportunities and additional services. If you do not want any such updates, either by email or text, simply opt out of those communications by sending an email to that effect to our privacy-related email address, [email protected], or, via U.S. mail, c/o Privacy Officer, ThinkingAhead, 2451 Atrium Way, Nashville, TN 37214, indicating “Privacy Opt Out” in the subject line. Please allow up to 21 days for the opt out to take effect.
Right to Access
Upon email request delivered to [email protected], or, via U.S. mail, c/o Privacy Officer, ThinkingAhead, 2451 Atrium Way, Nashville, TN 37214, indicating “Request for Information” in the subject line, we will provide you, free of charge, an electronic copy of the personally identifiable information that we maintain about you. You may request that we correct any factual errors in such information, by notifying us, again, at email address, [email protected], or, via U.S. mail, c/o Privacy Officer, ThinkingAhead, 2451 Atrium Way, Nashville, TN 37214, including your name, e-mail address, and phone number so we can verify your identity, along with any corrected factual information. Please allow us up to 21 days from the date of our receipt of your request for any such updates to take effect.
Right to be Forgotten
Upon email request delivered to [email protected], or, via U.S. mail, c/o Privacy Officer, ThinkingAhead, 2451 Atrium Way, Nashville, TN 37214, indicating “Remove Personal Information” in the subject line, along with your name, e-mail address, and phone number so we can verify your identity, we will remove all personally identifiable information to the extent we are able to. Some minimum information may be maintained as required for the auditing of our services provided. The deletion or cessation of collection of information may result in cancellation of services initially provided to you. Please allow us up to 21 days from the date of our receipt of your request for any such deletion to take effect.
We at ThinkingAhead have made technical investments and implemented organizational measures in order to protect your personally-identifiable information. We limit the information we obtain to the minimum necessary in order to provide our services effectively. We also restrict access to that information by use of password protected systems. We may, within our corporate discretion, collect and store personally identifiable information using encryption technology. When employed, encryption allows you and us to input before encrypted information is sent via the Internet. We make commercially reasonable efforts intended to ensure that the personally-identifiable information we collect on our web site(s) is secured against unauthorized access. However, please be aware (as you see in the News from time to time) that no system is completely secure from hackers, governmental intrusion, network failure and error, and we cannot guarantee the confidentiality, security and integrity of information maintained on our web site(s).
In the unlikely event a data breach occurs that results in the risk for the rights and freedoms of individuals affected, ThinkingAhead will, without undue delay, notify their customers within 72 hours following first becoming aware of a data breach.