Managing Director, Business Banking

Overview:
This role combines strategy and execution—spanning product innovation, digital acquisition, and real-time payments—to deliver a modern, advisory-led experience for small to mid-sized businesses.
Key Responsibilities

• Strategy & Leadership: Define the vision, roadmap, and operating plan; own P&L and growth strategy across markets and segments
• Product & Payments: Modernize deposit products and lead innovation in payments (real-time, invoicing, cash-flow tools)
• Lending Oversight: Lead end-to-end small business lending, including credit strategy, underwriting, LOS, and portfolio performance
• Digital Growth: Drive online acquisition, improve conversion and speed-to-decision, and enhance digital onboarding
• Data & AI: Implement segmentation, lifecycle strategies, and AI-driven insights to deepen client relationships
• Market Presence: Serve as a visible leader in the business community and build strong external partnerships
• Risk & Compliance: Ensure adherence to all regulatory requirements and oversee vendor governance
• Team Building: Build and lead a high-performing team; coach and develop talent

Direct Reports: Manager, Small Business Lending; Small Business Deposit Specialist
Qualifications

• 7-10+ years in business banking, SMB lending, or deposit/product leadership
• Proven experience building or scaling SMB platforms or business lines
• Strong financial, analytical, and strategic skillset
• Deep knowledge of banking regulations and risk management
• Bachelor's degree (or equivalent experience)

Highlights

• Build and lead a high-impact business line from the ground up
• Competitive compensation with performance incentives
• Strong benefits and career growth opportunities
• Opportunity to make a meaningful impact in the communities served