Service Manager

We're seeking an experienced Service Manager to lead a growing electrical service department. This role oversees service technicians, drives customer relationships, and ensures the department operates with strong safety, quality, and financial performance. If you're a licensed JW with leadership experience and a passion for building high‑performing teams, this is a strong next step.

What You'll Do

• Lead daily operations of the Service Department, including scheduling, bidding, contracts, and field support.
• Manage, mentor, and develop service technicians and support staff.
• Build and maintain strong customer relationships; generate new service opportunities.
• Ensure materials, tools, and equipment are delivered to support efficient field work.
• Oversee billing, collections, and department financial performance.
• Participate in monthly financial reviews with leadership.
• Identify risks, resolve issues, and ensure projects meet customer expectations.
• Review contracts and ensure compliance with project requirements.

What You Bring

• 5+ years of electrical construction experience, including 1+ year in a leadership or management role.
• Current Journeyman Wireman (JW) license or reciprocal license.
• Strong understanding of the electrical trade, drawings, specs, and materials.
• Excellent communication skills with both customers and field teams.
• Proficiency with MS Office (Excel required).
• Solid business and financial acumen.
• Ability to balance office responsibilities with field presence.

Additional Requirements

• Valid driver's license.
• Ability to pass background checks as required by customer sites.
• Local travel to job sites and customer locations.

Preferred Experience

• Familiarity with Bluebeam, Spectrum, MS Project, Accubid, or Primavera.