Site Manager

Site Manager
Location: Houston, TX (George Bush Intercontinental Airport - IAH)
Job Type: Full-Time
Salary: Starting at $110,000 annually (based on experience)
Position Overview
An airport services organization is seeking an experienced Site Manager to lead operations at George Bush Intercontinental Airport (IAH). This role is responsible for overseeing daily site operations, managing customer relationships, leading staff, and ensuring financial and safety compliance in a 24/7 airport environment.
This is a long-term, career-oriented opportunity for a professional leader with airport or complex operations experience.
Key Responsibilities

• Oversee all day-to-day operational and administrative activities of the site
• Establish short- and long-term priorities aligned with company objectives
• Ensure compliances compliance with customer contract requirements and service standards
• Conduct regular meetings with airport customers to ensure satisfaction and service quality
• Identify opportunities for operational improvements and future services
• Manage hiring, training, performance evaluations, and employee relations
• Lead workforce scheduling, staff meetings, and work assignments
• Maintain compliance with OSHA, company, state, and local safety regulations
• Assist in preparation of the annual site budget
• Review financial reports including payroll, accounts payable/receivable, and capital expenditures
• Work a flexible schedule as required by a 24/7 airport operation
• Perform additional duties as assigned

Qualifications

• Bachelor's degree in a business-related field or equivalent work experience
• Minimum of 3 years of experience in Baggage Handling Systems (BHS) operations and maintenance
• Minimum of 5 years of leadership or supervisory experience
• OSHA 10 or OSHA 30 certification required
• Experience supervising staff in a service or airport environment preferred
• Project management or organizational development experience preferred
• Proficient with Microsoft Office (Outlook, Word, Excel)
• Strong organizational, written, and verbal communication skills
• Customer-focused, team-oriented leadership style
• Ability to read, write, speak, and understand English

Physical & Work Requirements

• Ability to stand or walk for extended periods
• Ability to lift up to 50 pounds
• Ability to perform physical tasks including kneeling, crouching, reaching, and climbing
• Ability to work in hot, cold, wet, or humid conditions

Pre-Employment Requirements

• Drug screening
• Driver's license verification
• 10-year Criminal History Records Check (CHRC)
• Federal fingerprinting and airport security clearance

Continued employment is contingent upon maintaining all required clearances.
Benefits

• Comprehensive health benefits
• Retirement savings plan with company match
• Paid time off and paid holidays
• Wellness and employee assistance programs
• Tuition and education assistance
• Uniform and footwear program
• Career development and training opportunities