Commercial Valuation Manager

Summary: Serves as the commercial area leader and lead valuation expert handling all property types and markets, including complex property types and assignments.
 
Job Responsibilities: 

• Evaluates complex individual appraisal reports and evaluations to ensure compliance with regulatory guidelines and bank policy. 
• Recommends action to achieve compliance for unacceptable appraisal reports. 
• Assesses the validity of existing appraisals and evaluations.

Management, Direction, & Productivity

• Directs the day-to-day operations of the commercial area of the department.
• Exercises the usual authority concerning scheduling, performance evaluations, performance management, and salary recommendations.
• Assists with developing and monitoring the departmental succession plan, focusing on the commercial areas. This includes identifying external talent as well as developing internal programs for staff development. 
• Facilitates a culture that maximizes retention and demonstrates a commitment to diversity.
• Assists with the development and monitoring of the departmental strategy towards achieving its goals and remaining within budget. 

Environmental & Corporate RE

• Assists in the review of non-complex environmental reports to ensure compliance with regulatory guidelines and bank policy
• Provides significant support and analysis for Corporate Real Estate; develops tools and other reporting.

Bank Policy & Departmental Procedure

• Assists with review of the Valuation Policy as well as the Environmental Liability and Risk Policy
• Makes recommendations to the department head for changes or enhancements to the policies for compliance with regulatory requirements and to implement appropriate best practices. 
• Through a Vendor Management Program, oversees the monitoring and documenting of the performance of the commercial appraisal and environmental professional's compliance with bank policy and departmental procedure.
• Reviews proposed transaction information to understand the risk profile and determine the appropriate level of due diligence required to meeting regulatory and policy standards.

Valuation/Environmental Risk Management

• Monitors and maintains a risk-focused valuation process to ensure the level of reporting and depth of the commercial valuation reviews are consistent with bank policy and to support lending decisions.
• Monitors and maintains an environmental risk management program for a lending context, that is risk-adjusted based on key transaction factors.
• Conducts periodic reviews of commercial valuation and environmental reports as part of a quality assurance program. 
• Acts as a primary liaison between the Collateral Risk Department and commercial lending, credit, credit risk review, and special assets areas to resolve appraisal and environmental issues, while maintaining independence from lending areas.

Training & Real Estate Market Analysis

• Monitors the primary commercial real estate markets served by the bank.
• Designs and prepares periodic real estate market briefings for lending, underwriting, and senior management. 
• Presents key market updates to internal groups. 
• Provides other training and support when needed both within and outside the department.
• Stays current on and takes required education courses based on market need and license requirements. 
• Takes career development courses consistent with departmental needs.

Technology

• Monitors changes in industry technology for workflow, commercial valuation modeling, and environmental monitoring.
• Assists in the selection process of new technology tools, with a focus on driving greater efficiency in the commercial area of department, enhancing communication with other departments, continually improving customer service, and risk mitigation. 
• Works with the department head and other departments, including IT and Risk, to implement technology in use by the commercial area of department.

Workflow

• Works with department staff and members of the lending teams to develop and distribute complex residential and commercial RFPs.
• Based on a cursory review of reports received, assists with review assignment to internal and external reviewers. 
• Processes completed appraisal reviews, track reviewer quality and update departmental databases and workflow tools document vendor performance.
• Updates vendor management documentation and tools including vendor management tracking and periodic performance reports.

Job Requirements:

• Bachelor's Degree required.
• Master's Degree preferred.
• 8+ years related experience.
• Commercial - General (Appraisal) License required.
• Professional Designation required (ex: MAI, ASA, MRICS).
• Engineering License or Certification preferred.
• Ability to collaborate cross-functionally.
• Effective written and verbal communication skills.
• Ability to provide guidance and lead others through change.

Bank offers the following benefits:

• Medical, Dental, Vision and Rx which are contributory.
• Bonus programs.
• Employee Stock Option Program (ESOP).
• Life Insurance, Long Term Disability and Accidental Death and Dismemberment (LTD&AD&D).
• Paid Time Off (PTO) which includes Personal and Vacation Time.
• Paid Sick Time.
• Bank Holidays.
• Employees may participate in the 401k program.

Schedule:
This role is eligible for a hybrid schedule; 3 days in the office and 2 days work from home based on business need.